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Commonly asked questions

We hope these answers are able to help you.


My treadmill is stuck in incline

The best case scenario is that your treadmill needs to be calibrated, while the worst case scenario is the motor needs to be replaced.

My treadmill shocks me.

Most likely a ground wire has been damaged, disconnected, or was not properly connected.

My treadmill keeps shutting off and or it keeps popping the circuit breaker

You're lucky if your treadmill is still working at all at this point. If you continue to use the machine in this condition you can blow up the Lower Board and/or dry out the bearings in the main drive motor. 

it is suggested that you stop using the treadmill immediately. 

your unit has no lubrication between the walking belt and or your walking belt needs to be replaced immediately before continued use. 

My treadmill belt is sticking

This is a normal occurrence as belts tend to stretch out after a while.

Other issues can cause the belt to stick and it may be a combination of different things. However, the most common issue is that one of the two belts is loose and needs to be properly adjusted.

Should I fix my treadmill or buy a new one?

It is always cheaper to repair any commercial or light commercial unit then to replace it. 

Many people buy what we refer to in the industry as disposable treadmills, which are sold at places like Costco and Sears. I do not recommend fixing these as you will lose money in the long run.  

Remember that you are investing in something that is investing in you and your health. 

Like any other machine you own, such as a car, it needs to be maintained regularly to ensure the best performance and to prevent unnecessary wear and tear.

If you are using a fold up treadmill in a residential or commercial environment you should replace it with a suitable piece of cardio equipment that was built to sustain the workout needs of multiple users. 

It is always cheaper to repair any commercial or light commercial unit then to replace it. 

My treadmill turns on but won’t move

The best case scenario is that condensation on one of your wires is leading to the Lower Board or there is a slight chance that the unit needs to be calibrated. Unfortunately, that’s not often the case .

If the treadmill is not moving there is a strong indication that the unit is being used excessively and lacking proper lubrication. Such issues will cause the unit to work harder than it needs to, further resulting in overheating and damaging the lower motor control board. 

Generally, at this point, it becomes necessary to replace the walking belt, the deck, as well as the damaged lower motor control board.

Can I use WD 40 silicone on my treadmill?


Never use WD-40 on a treadmill!!!

Every treadmill manufacturer uses their own recommended belt lubricant.

“Always” check with the manufacturer of your treadmill regarding parts, equipment, and materials. 

The majority of new treadmill walking belts are manufactured now with lubricant built into the cotton fibers of the belts, eliminating the need for lubrication. 
Treadmills require 100% silicone and this product is a mixture. Using the wrong type of oil or lubricant on your treadmill may cause serious damage to the belt, motor, and other moving parts.

Avoid using household products and lubricants such as WD-40, silicone spray, or oil to lubricate your treadmill.

My Weight Machine is sticking and my cables keep jumping off the pulleys.

It is a misconception that you must lubricate the guide rods on your weight machines with silicone.

A lot of sales people are unaware, so they won’t tell you that it is best to use WD-40

When weight machines are manufactured and shipped from the distribution warehouse a silicone-based lubricant is used on the guide rods primarily because it doesn’t evaporate during the transportation process. 

The prolonged use of silicon spray actually collects more dirt and dust in the long run and can cause more tension between the weight plates and the guide rods. This friction can cause there to be extra slack in your cables causing them to become damaged when they jump off the pulleys. 

I highly recommend cleaning off all the silicone from your Weight Machine‘s guide rods and, if possible, have someone lift the weight stack so you can clean the guide rods beneath the weight plates and discontinue using any silicone spray thereafter.

Make it a habit to keep a can of WD-40 in your gym.

Depending on the usage.

I recommend lubricating them every two weeks with WD-40

Other lubricants I recommend for guide rods are any basic car motor oil 10w40 works great or a product I highly recommend called “BreakFree” break free is one of the best lubricants available if you can find it, it’s what the US Marines clean their rifles with.